PC Support Technician

New York

We are currently seeking a PC Support Technician to support our New York office staff. This is a great opportunity to make a difference with your work since we are a small yet dedicated team.


  • Serve as technical support for AdTheorent’s New York office.
  • Assist in troubleshooting technology issues for team members in various departments.
  • Maintains:
    -Computer equipment including user workstations and cloud infrastructure
    -User and security policies
    -Software and troubleshooting issues
  • Keep record of repair and duties performed from triage and break/fix.
  • Enforces policies to promote and improve data security and security policies.
  • Employ risk-averse configuration tactics to ensure system security.
  • Perform one-on-one computer coaching regarding specific technology as necessary.
  • Install software and hardware systems commonly used by AdTheorent team members
  • Work closely with tech teams to triage and troubleshoot complex and routine issues
  • Communicate effectively with individuals by phone, chat and/or email and tickets to solve technical issues.
  • Act swiftly so AdTheorent can resume normal operations as soon as possible when issues arise


  • Basic LAN/WAN network knowledge.
    • IP Addressing
    • Understanding of IT principles and the ability to communicate technical concepts effectively to a varied audience.
  • Previous Network+, Juniper, Cisco, Brocade certifications not required but helpful.
  • Previous configuration experience with Ubiquiti devices (Switches, APs)
  • AWS, VMware, Xen, or other virtualization technology experience preferred.


Salary is based on experience.



About AdTheorent

AdTheorent is a technology company that is transforming advertising through data-driven predictive solutions. AdTheorent’s machine learning, tracking and deep linking technologies combine to maximize engagement and awareness for advertisers.

Learn more about our culture here: http://www.adtheorent.com/careers


  • In which state do you currently reside?
  • Accepted file types: pdf.
    Please submit your resume in .pdf format.