Salesforce Administrator

New York, NY

Position Overview:

AdTheorent is seeking a Salesforce Administrator to join the Revenue Operations team. This role will support the Senior Manager of Salesforce Operations with all Salesforce solutions, integrations, and initiatives. 



  • Work with Senior Manager of Salesforce Operations to coordinate the implementation, QA, and deployment of user stories through various Salesforce Environments.
  • Perform triage of user reported issues and assist with documenting, investigating, and resolving those issues where necessary. 
  • Handle administrative functions including user account maintenance, creating reports and dashboards, managing workflows and other routine tasks.
  • Identify areas of improvement for Salesforce processes and propose solutions to streamline workflow.
  • Support business teams in training and education needs on Salesforce product knowledge and adoption. 
  • Create and maintain documentation of key project artifacts, processes and system functionality/tools.
  • Ability to easily flag any downstream system impacts or dependencies.
  • Continually gain business knowledge and Salesforce knowledge to proactively bring best practices and solutions that optimize sales processes and drive growth to the Media business.



  • 2-3 year’s experience as a Salesforce Administrator or similar role
  • Extremely detail and process oriented
  • Creative and analytical thinker with strong problem-solving skills
  • Demonstrated ability to meet deadlines, thrive in a fast-paced work environment and manage multiple tasks simultaneously 
  • Working knowledge of JIRA, Confluence, and Agile methodology
  • Strong knowledge of Salesforce configuration and setup tools
  • Sales Cloud and Salesforce CPQ experience strongly preferred
  • Experience with Business Operations or Sales Operations a plus
  • Prior relevant Ad Tech or Advertising industry experience preferred 


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