AdTheorent is seeking a Salesforce Administrator to join the Revenue Operations team. This role will support the Senior Manager of Salesforce Operations with all Salesforce solutions, integrations, and initiatives.
Work with Senior Manager of Salesforce Operations to coordinate the implementation, QA, and deployment of user stories through various Salesforce Environments.
Perform triage of user reported issues and assist with documenting, investigating, and resolving those issues where necessary.
Handle administrative functions including user account maintenance, creating reports and dashboards, managing workflows and other routine tasks.
Identify areas of improvement for Salesforce processes and propose solutions to streamline workflow.
Support business teams in training and education needs on Salesforce product knowledge and adoption.
Create and maintain documentation of key project artifacts, processes and system functionality/tools.
Ability to easily flag any downstream system impacts or dependencies.
Continually gain business knowledge and Salesforce knowledge to proactively bring best practices and solutions that optimize sales processes and drive growth to the Media business.
2-3 year’s experience as a Salesforce Administrator or similar role
Extremely detail and process oriented
Creative and analytical thinker with strong problem-solving skills
Demonstrated ability to meet deadlines, thrive in a fast-paced work environment and manage multiple tasks simultaneously
Working knowledge of JIRA, Confluence, and Agile methodology
Strong knowledge of Salesforce configuration and setup tools
Sales Cloud and Salesforce CPQ experience strongly preferred
Experience with Business Operations or Sales Operations a plus
Prior relevant Ad Tech or Advertising industry experience preferred